1.        PAYMENT:  All fees are payable in US Dollars to FIESA (IOM) Ltd in advance subject to the following conditions below.

2.        FINANCIAL UNDERTAKING forms must be completed by all new families when submitting their applications, acknowledging their personal liability for all fees in accordance with policy regardless of any support from their employers.  The School reserves the right to seek confirmation from new “sponsoring organizations” that the employee will be in a position to pay the fees (or to confirm the employer’s support).

3.        APPLICATION AND REGISTRATION FEES must be paid before the first day of school – a student may not start until payment has been received.  Payment may be made by either cheque, cash or telegraphic transfer and a copy of the receipt/instruction must be given to the Registrar.

4.        PAYMENT OF TUITION FEES is required within 30 days of the invoice date unless a payment plan has been requested and approved (see below) in which case payments must be received as follows:

a.        First payment – within 30 days of invoice date

b.        Second installment – before end of first quarter (semester for half yearly payments)

c.        Third installment – before end of second quarter

d.        Fourth installment – before end of third quarter

5.        APPLICATION TO PAY IN INSTALLMENTS:  Parents who do not receive full support from an employer in respect of school fees may apply in writing to the Business Manager at the start of each academic year (or upon registration for new students) for an Approved Payment Plan in respect of the balance of the fees payable personally.  Application forms are available from the Registrar and must be completed in duplicate.

6.        PREPAYMENT OF FEES:  an early payment discount of US$200 per child will be credited if payment of fees is received in full in US Dollars only by 30 June preceding the start of the academic year. 

7.        REFUNDS:  Once a student starts a semester, fees are payable in full for that semester.  Refunds are only given in the event that tuition fees were paid in advance and the student withdrew before starting the semester.  Prepaid tuition fees will only be refunded on a pro-rated basis in the currency of the original payment(s).  Note that the Application and Registration fees are not refundable. 

8.        BANK CHARGES:  It is recommended that US$ payments from Zimbabwe Banks are made by Bank Certified Cheque rather than Telegraphic Transfer to avoid bank charges being deducted en route.  Transfers from non-UK banks should include an additional US$25 to cover charges that may arise.  Any charges incurred in the transfer of funds are the responsibility of the parents and must be settled before an account is cleared.

9.        FORCE MAJEURE:  In the event that the school has to close for reasons of force majeure, the Director will withhold all tuition refunds until the settlement of outstanding liabilities has been completed.  Money left after these settlements could be divided proportionally among parents, companies and organizations to be credited to their school account(s).  No cash refund should be expected.  Accounts credits would be maintained for two (2) years after the School closure at which time they will be reverted to the School's general fund.

All fees are payable in advance – either annually or on a quarterly/half yearly approved payment plan.  Any student whose fees have not been paid for the next quarter may be sent home .  The process is as follows:

1. Penalties:  Statements will be sent out at the end of August, October, January and March.  Any overdue fees (in excess of US$1,000) will attract a late payment penalty each and every quarter for which fees are overdue.
2. Student Suspensions:  If payment of the overdue fees and penalty has not been received by the end of September, November, February or April (as applicable) the student will be sent home from school until such time as payment has been received.
3. Report Cards and Transcripts:  quarterly report cards and year-end transcripts will not be issued until the Finance Department have signed off that all fees due at that time have been paid.
4. Anticipated delays:  If there is a processing problem or other valid reason for a delayed payment the Business Manager must be advised in advance of the due date to avoid the penalties above.
5. Abuse of Payment Plans:  In the event that a payment plan has been abused in the previous year, approval for a new payment plan will be withheld and fees will be payable in full at the start of the new year.
6. Legal Process:  In the event that students leave without full settlement of their obligations, the School will pursue collection of outstanding debts through appropriate legal channels which may affect future credit worthiness ratings.

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